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4 Ways to make your Hotel Staff Happy :)

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Customers do not come first, employees do. If you take care of your staff, they will take care of the customers. Employee satisfaction is essential to run a Hotel successfully. After all, in the end, acknowledgement and gratitude rules.

Acknowledging an employee is the key strategy to promote an open, transparent and communicative work environment. The employee feels motivated when he realizes that you see them more than their work. And, it is essential to involve them in the discussion and allow them to share their views and idea to improve the hotel's needs and most importantly, ask for their input.

TRAINING

You must provide your employees access to professional development, workshops, courses, or even an educational stipend. In the end, professional growth can go a long way towards developing a productive and happy workforce. Another way is by giving them constructive feedback. However, constructive criticism is creative way and very crucial to employee success.

BENEFITS AND PERKS

Benefits include anything from generous paid time off to tuition reimbursement options and an inclusive parental leave policy. Even a gym membership can do miracles for improving a staff members' performance on the job. These benefits can have a great impact on an employee mindset, and developing a positive mindset outside of work can have an incredible impact on everyday performance and satisfaction.

REWARDS INCENTIVES

Everyone wants to feel appreciated for their work. When employees are rewarded for excellent performance, it encourages them and fuels them with a positive attitude. Recognition also allows employees to take ownership of day-to-day tasks and the goals of the Hotels. 

Some of the most expressive rewards an employee can receive are as simple as verbal praise, whether in private or in front of other staff, for a well-performing job. You can also take your team for lunch to celebrate a large accomplishment. It helps in building a connection and a bond between management and employees.

 

 

Browse our Career Tips section for more guidance with your career in the hospitality sector!

 

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